تشطيبات — سياسة الخصوصية

Last updated: July 2026

This Privacy Policy explains how the Tashtibaat app ("the App", "we", "us") collects, uses, and protects your data when you use the App on iOS and Android. By using the App, you agree to the practices described below.

1. Information We Collect

• Account data: your email address (for OTP sign-in), or basic profile data (email, name) when you sign in with Google, Apple, Microsoft, or X.
• Profile data: full name and gender (optional, editable or removable at any time).
• Business & designer listing data (for business accounts): business name, category, country and city, address, phone number, WhatsApp, website, social media handles, description, and up to 3 photos.
• Verification documents: when you submit a business or designer verification request, you may upload official documents (e.g. commercial register, tax number, shop license) used solely for our team's review.
• Favorites: the list of places, designers, workers, and engineers you save to your account.
• Push notification data: a device identifier linked to our notification provider (OneSignal) so we can send you alerts.
• Device security signal: we check whether a device is rooted or jailbroken for security purposes only, without collecting any additional identifying data for this check.
• General technical data: standard operational data (such as device type and IP address) processed automatically by our backend infrastructure provider (Supabase), as with any internet-connected app.
• Local preferences: your selected language and onboarding status, stored only on your device.

2. How We Use Your Data

• Create your account, sign you in, and verify your identity.
• Show places, designers, workers, and engineers, and let you browse, filter, and save favorites.
• Review and approve or reject listing and verification requests.
• Send notifications related to your account, requests, or app updates.
• Protect the App and its users from insecure (rooted/jailbroken) devices.
• Respond to support requests or questions about your account.

3. Sharing With Third Parties

We do not sell your personal data to anyone for marketing purposes. We rely on trusted service providers solely to operate the App:

Each of these providers has its own privacy policy governing how it handles the data it receives.

4. Data Retention & Account Deletion

You can request account deletion at any time from within the App (Profile → Delete Account). Once requested, your account is scheduled for permanent deletion after 30 days; signing in again during that period automatically cancels the deletion request. After the 30-day period ends, your data is permanently removed from our systems.

5. Your Rights

• Access and edit your data from the Profile screen.
• Request permanent deletion of your account and data.
• Withdraw any verification request you submitted, along with its attached files.
• Contact us with any question about your data at the email below.

6. Children's Privacy

The App is not directed at children under 13, and we do not knowingly collect data from this age group. If we become aware that we have collected data from a child under this age, we will delete it promptly.

7. Data Security

We use reasonable security measures (encrypted connections, restricted database-level access) to protect your data. No method of electronic transmission or storage is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page along with an updated "Last updated" date above.

9. Contact Us

For any privacy question or data request, email us at:
tashtibaat.cogmail.com
Or contact us on: 0549600641